Hotel Serrano, Madrid
About the Hotel
Hotel Serrano is situated in Madrid's upscale Salamanca neighborhood, known for its exclusive boutiques and vibrant atmosphere. The hotel offers modern amenities in a central location, making it ideal for both business and leisure travelers. Guests benefit from easy access to cultural landmarks and shopping streets like Calle Serrano and Calle José Ortega y Gasset. This four-star establishment combines comfort with convenience, providing a solid base for exploring the city.
Location
Hotel Serrano is ideally located 400 meters from Rubén Darío Metro Station, facilitating easy travel around Madrid. Being in the Salamanca neighborhood, it is surrounded by high-end shops and close to major attractions such as Retiro Park and the Thyssen and Prado museums. Public transport options, including buses and Metro, connect guests to the city's historic and cultural landmarks.
Rooms
The hotel features 34 elegantly designed rooms equipped with contemporary amenities. Each room includes free Wi-Fi, a flatscreen TV with Movistar+ channels, air-conditioning, and heating. Room types range from modern single rooms, perfect for business travelers, to more spacious options with sitting areas. All accommodations provide essential comforts such as a minibar, safe, and comfortable bedding for an enjoyable stay.
Eat & Drink
Hotel Serrano offers a full buffet breakfast each morning, featuring natural juices, cold meats, cheese, fresh bread, and hot breakfast items. A restaurant and cafeteria on-site provide guests with options for meals throughout the day. The bar area serves refreshments, while the staff is available 24/7 to offer recommendations for local dining options.
Leisure & Business
Guests can stay connected with free Wi-Fi available throughout the hotel. Business travelers have access to laptop-friendly workspaces within the rooms. Parking is offered, and laundry services are available for guest convenience. The front desk is staffed 24 hours to assist with inquiries and bookings.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Bar/ Lounge area
Business
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
The hotel exceeded my expectations with its spacious and very clean rooms, making for a comfortable stay. However, the size of the room was not as seen in photos. The service was wonderful and helpful, offering comprehensive assistance throughout my visit. The location was simply perfect, with easy access to elegant streets as well as transportation options. The dining experience was outstanding, offering a delightful meal experience. The facilities were top-notch, providing everything needed for a pleasant stay.
I had a pleasant stay at this hotel. The rooms were spacious and comfortable, although quite essential for a four-star rating. The service was beyond the call of duty, with extremely helpful and friendly staff. The location was convenient for my meetings the next day and offered easy access to major sites in Madrid. The dining options were really good, both in variety and quality. The facilities were satisfactory, providing everything I needed for a comfortable stay.
The hotel is in a charming neighborhood, close to elegant stores, banks, and restaurants, on the bustling shopping street of Serrano. The rooms are beautiful and quiet, providing a peaceful stay with plenty of natural light, despite some bathrooms lacking proper ventilation. On the downside, the rooms are a bit small, making it challenging to fully unpack luggage.
I was thrilled with the hotel's prime location, making it easy to explore the Serrano area and city center. The rooms were spacious and well-equipped, offering a great WiFi connection. However, the bathrooms were a bit small and noisy at times. The service was top-notch, with attentive and polite staff. The dining options were adequate but not outstanding. Overall, a convenient choice for those wanting to explore the vibrant Salamanca district.
The hotel was comfortable and spacious, but the lack of towels and toiletries was a letdown. The service was excellent, with helpful and kind staff members. The location was perfect for exploring Madrid on foot, but the dining options were a bit pricey. Overall, a good value for money stay.